1. Scope
This Privacy Policy applies to the Songshu Housekeeper app, the official website, and related services, including product entry, inventory management, reminder notifications, membership subscriptions, account binding, and customer support.
When you use Songshu Housekeeper operated by Ciyuan (Xi'an) Technology Co., Ltd., we process your personal information in accordance with the principles of lawfulness, legitimacy, necessity, and good faith.
2. Information We Collect and Use
To provide our core services, we may collect and use the following categories of information depending on the feature you use:
- Account and identity information: phone numbers, email addresses, verification codes, binding relationships, and login status for registration, sign-in, identity verification, and account recovery.
- Product and inventory information: product names, quantities, specifications, expiration dates, categories, warehouse information, notes, and related images that you enter or upload for inventory management and display.
- Recognition input information: barcode content, images, audio, and submitted text used for scan, image, and voice entry capabilities.
- Device and log information: device model, operating system version, app version, network information, error logs, and operation records for service stability, security, and troubleshooting.
- Subscription and order information: subscription status, product identifiers, receipts, expiration times, and necessary payment channel results for membership entitlement verification and capacity management.
3. Device Permissions and Feature Support
To provide corresponding functions, Songshu Housekeeper may request certain system permissions. You may manage these permissions in your device settings, but disabling them may affect some features.
- Camera access for barcode scanning, product photography, avatar upload, and image upload.
- Photo library access for selecting local product images or related files.
- Microphone access for voice-based product entry.
- Notification access for inventory reminders, expiration reminders, system messages, and subscription notices.
4. Sharing, Transfer, and Public Disclosure
We do not sell your personal information.
We may share necessary information within a limited scope in the following situations:
- To provide SMS, email delivery, object storage, speech recognition, image recognition, push notifications, and payment verification, we may share necessary information with carefully selected service providers.
- When you purchase a subscription through Apple App Store or another third-party platform, we may receive necessary result information to verify transactions, auto-renewal status, and membership benefits.
- Where required by applicable law, regulators, courts, or administrative authorities, we may provide relevant information within the legally permitted scope.
5. Storage and Security
We retain your personal information only for the period necessary to fulfill the purposes described in this policy. When the retention period expires, we will delete or anonymize the relevant information as required by law.
We adopt reasonable safeguards such as access control, encryption in transit, log auditing, and permission isolation to protect your information. However, no internet transmission is absolutely secure, so please keep your account and verification information safe.
6. Your Rights
Subject to applicable laws and regulations, you have the right to manage your personal information.
- Access, correct, or supplement your account information, product data, and binding information.
- Delete certain product records, unbind an email address or phone number, or request account deletion when conditions are met.
- Manage notification permissions, subscription status, and other authorizations related to our services.
7. Protection of Minors
Songshu Housekeeper is primarily intended for adults and users with the required legal capacity. If you are a minor, please use our services under the consent and guidance of your guardian.
If we discover that personal information of a minor has been collected without appropriate guardian consent, we will take steps to delete or otherwise handle such information as soon as possible.
8. Policy Updates and Contact
We may update this Privacy Policy when product features, processing rules, or legal requirements change. The updated version will be published on the website and, where necessary, notified to you through in-app messages or other appropriate means.
If you have any questions, comments, or complaints regarding this policy, please contact us through the website contact page.